PRIVACY POLICY
Effective Date: 28/01/2026
Company: Joanna Rys Neuro-Therapy & Massage
Website: www.joannarys.ie
Contact: info@joannarys.ie
Welcome to www.joannarys.ie! Your privacy is very important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, in compliance with the EU General Data Protection Regulation (GDPR).
1. What Information We Collect
When you use our website, we collect personal information to provide you with a smooth experience and respond to your enquiries. This may include:
Your name, email address, and phone number (for contact forms or appointment enquiries)
Information about your device and browser (such as IP address and browser type)
Details about how you use our website (pages visited, clicks)
Cookies and tracking data (to improve your browsing experience)
We also use several plugins on our site that collect or process data, which we explain below.
2. How We Collect Your Information
We collect information in the following ways:
Directly from you: When you fill out contact forms or communicate with us
Automatically: When you browse our site, technical data and usage information are collected
Via third-party plugins: We use trusted tools to enhance site functionality, performance, and security
3. Legal Basis for Processing Your Data
We process your personal data on the following legal grounds:
Consent: When you submit forms or accept cookies
Legitimate interests: To operate, secure, and improve our website and respond to enquiries
Compliance with legal obligations: Where required by applicable law
4. How We Use Your Information
We use your data to:
Respond to your messages and appointment enquiries
Communicate with you regarding our services
Improve our website and user experience
Maintain website security and prevent misuse
Send updates only where you have given explicit consent
5. Third-Party Plugins and Services
Our website uses third-party tools to enhance functionality and security. These may include:
CookieYes: Stores your cookie consent preferences and anonymised IP addresses
LiteSpeed Cache & QUIC.cloud: Optimises site performance; does not routinely collect personal data
LoginPress: Manages website login functionality; does not store passwords
Google Analytics (via Site Kit): Collects anonymised usage data and may transfer data outside the EU with appropriate safeguards
TrustIndex Google Reviews Widget: Displays reviews and may collect basic interaction or device data
Wordfence Security: Collects IP addresses and login activity to protect the site; some data is shared with Wordfence servers for threat detection
6. Data Retention
We retain personal data only for as long as necessary to fulfil the purposes outlined in this policy, comply with legal obligations, or resolve disputes.
Contact form submissions are typically retained for up to 12 months, unless you request deletion sooner.
7. Transfers Outside the EU
Some third-party services (such as Google Analytics) may transfer data outside the European Economic Area (EEA).
Where this occurs, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses (SCCs), in accordance with GDPR.
8. Your Rights Under GDPR
You have the following rights regarding your personal data:
Access – Request a copy of the data we hold
Correction – Request corrections to inaccurate data
Deletion – Request deletion of your data, subject to legal requirements
Restriction – Request limited processing of your data
Portability – Request your data in a structured, commonly used format
Objection – Object to certain types of processing
Automated Decisions – We do not use automated decision-making
To exercise these rights, contact us at info@joannarys.ie. We may request identity verification before processing your request.
9. Cookies and Tracking
We use cookies and similar technologies to improve website functionality and analyse usage.
Non-essential cookies are only enabled after you provide explicit consent via our cookie banner. You can manage or withdraw consent at any time through the banner or your browser settings.
10. How We Keep Your Data Safe
Your data is stored securely on servers hosted by our website provider.
We apply appropriate technical and organisational measures, including encryption, access controls, and security monitoring, to protect your information from unauthorised access or misuse.
11. Automated Decision-Making
We do not use automated decision-making or profiling that produces legal or significant effects.
12. Updates to This Policy
We may update this Privacy Policy from time to time. The effective date will be revised accordingly, and significant changes will be highlighted where appropriate.
13. Contact Us
If you have any questions or concerns about this Privacy Policy or your personal data, please contact us at:
By using this website, you agree to the terms of this Privacy Policy and consent to the processing of your personal data as described. You may withdraw consent at any time.